Improvement Zone

Customer Service: 1-877-EZ-IMPROVE (394-6776) or 1-443-221-4661

Improvement Zone is family owned, licensed and insured in Maryland, and Pennsylvania. We are committed to creating positive experiences.

We are:

  • an EPA Certified Renovator company
  • a Home Performance with Energy Star Contractor
  • a certified member of BPI (Building Performance Institute)

We also are:

  • members of the National Association of the Remodeling Industry
  • an Accredited Business with the Greater Baltimore Better Business Bureau
  • members of Guild Quality
  • members of Remodeler's Advantage
  • a Home Performance with Energy Star Participating Contractor

It is our policy to keep up with new developments in the technology of building science. Training, through classes, seminars, and webinars is ongoing and purposeful. You benefit from our knowledge and expertise in the most up-to-date information. We will discuss the features and advantages of different processes, procedures, and materials, so you can make informed decisions.



Reliability - Our Promise

At Improvement Zone we take the extra time to hire quality professionals who are skilled and talented at their trade.

Our employees are held to a higher standard than conventional companies. All of them are multi-skilled and service-oriented professionals. Established employees always accompany new employees on the job.

Quality - Our Performance

Our commitment to quality separates us from the rest.

  • A strong work ethic.
  • Commitment to excellence.
  • Quality work and performance.
  • Full one year guarantee on all labor.

Trust - Our People

In an industry known for unreliability and dishonesty, we build our relationships with clients based on Honor.

Every conversation, contract, and job, is honored and respected. With Improvement Zone, integrity is at the forefront of everything we do. We give you our word and honor it.

  • Contracts detail the scope of work, costs, our responsibilities, allowances and time period.
  • Professional and honest evaluation of the project requirements are the basis of our proposals.
  • There is always someone available to answer your questions.
  • Work scopes are developed to complete necessary maintenance, repair and remodeling at a pace that suits you.
  • A timely, trustworthy, and trouble-free experience.

 

 

Credentials


Nari CR


NARI Baltimore








BPI


Home Performance with Energy Star


Chamber of Commerce




Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

NARI Certified Remodelers (CRs) are professional remodelers who possess skill and knowledge in a broad range of business management and technical skill areas.

Greater Baltimore NARI is dedicated to being the best resource in the remodeling industry for knowledge, training and networking, providing an exceptional experience for our members and the homeowners we serve.

BBB’s mission is to be the leader in advancing marketplace trust. An ethical marketplace where buyers and sellers can trust each other.


Federal law requires renovation firms (including sole proprietorships) to be certified and requires individuals to be trained in the use of lead-safe work practices.

The Building Performance Institute, Inc. (BPI) is the nation's premier standards development and credentialing organization for residential energy efficiency retrofit work.


Home Performance with ENERGY STAR offers whole-house solutions to high energy bills and homes with comfort problems.


The Chamber of Commerce is engaged on many fronts representing business interests, supporting a strong, vibrant and growing economy, promoting diversity, supporting excellence in education, and expanding member services.


Improvement Zone relies on GuildQuality's customer satisfaction surveying to help them deliver an exceptional customer experience. Please read what other clients say about Improvement Zone.